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Avimark POS Integration

About

Covetrus Avimark is an integrated clinical tool to help clients save time, promote pet wellness, and deliver top-notch care. 

Website: https://covetrus.com/covetrus-platform/workflow-and-productivity-tools/avimark/

Category Details
Installation Installation file on prem

Installation Guide:
Installing POS+ On-Prem
Features Card on File
Stored card to quickly recharge a known customer.

Deposit Payments
Take a down payment against an invoice.

Refund
Process refunds directly through the platform.

Split Refund
Refund a partial amount of a purchase.

Void
Void transactions before settlement.
Payment Flows Push to Terminal
Payment Links
Keyed Transactions
Keyed ACH
Additional Payment Flows N/A

Important Notes

Once a payment flow has been built for a software, it becomes available to all users.

Critical Notes:
  • Payment links do not automatically reconcile for on-prem softwares. This can be supported with additional development.
  • There are multiple versions of on-prem Avimark. POS+ supports v2016.2x, v19.x, and v25.10. Additional versions may require development. Partners are responsible for the development costs needed to support any additional version.
  • Make sure that both POS+ and Avimark are run as non-administrators. To do this, right click on the shortcut file for both POS+ and Avimark, go to Compatibility, and uncheck the box that says "Run this program as an Administrator." See here for further detail.

 

Demo Video- How to disable Run as Administrator Windows 10

 

Marketing Demo Video

Demo- Avimark

POS+ will assist you with onboarding your account until a demo video becomes available.  

Integration Type

This integration requires the On- Prem software to be installed.

Support

  • Moving the mouse or typing on the keyboard while POS+ is running a payment activity might cause POS+ to fail. Therefore, inform the merchant not to engage in these activities while running a transaction through POS+. If the transaction fails, simply retry the operation and remove hands from the mouse and keyboard for a few seconds.  
  • If the user’s machine is too slow, POS+ might timeout waiting for a user’s activity. While we have never seen this in practice, it is possible that people are running 20+ year old machines and the machine is simply incapable of running a POS+ integration.  
  • Ensure the user’s Avimark version is supported by POS+. 
  • Firewalls can prevent the POS+ executable from installing. Please consult with the customer’s network personnel to overcome any obstacles.