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Eaglesoft POS Integration

About

Eaglesoft is a Patterson Dental product, a comprehensive software suite designed for dental practices to manage patient scheduling, clinical workflows, billing, and reporting to improve efficiency and patient care.  

Website: Eaglesoft Website

Category Details
Integration Type On-prem

Installation Guide:
Installing POS+ On-Prem
Features Card on File
Stored card to quickly recharge a known customer.

Deposit Payments
Take a down payment against an invoice.

Refund
Process refunds directly through the platform.

Split Refund
Refund a partial amount of a purchase.

Void
Void transactions before settlement.
Payment Flows Push to Terminal
Payment Links
Keyed Transactions
Keyed ACH
Additional Payment Flows Payment links reconcile in the Eagle Soft versions listed above.

Important Notes

Once a payment flow has been built for a software, it becomes available to all users.

Critical Notes:
  • There are multiple versions of on-prem Eaglesoft. POS+ supports v2016.2x. Additional versions may require development. Partners are responsible for the development costs needed to support any additional version.

Marketing Demo Video

Browser Extension

 

POS+ Extension Eaglesoft Demo Video

Integration Type

This integration requires the On-Prem to be installed and active within your supported browser.

 

Support 

  1. Moving the mouse or typing on the keyboard while POS+ is running a payment activity might cause POS+ to fail. Therefore, inform the merchant not to engage in these activities while running a transaction through POS+. If the transaction fails, simply retry the operation and remove hands from the mouse and keyboard for a few seconds.  
  2. If the user’s machine is too slow, POS+ might timeout waiting for a user’s activity. While we have never seen this in practice, it is possible that people are running 20+ year old machines and the machine is simply incapable of running a POS+ integration.  
  3. Ensure the user’s Eaglesoft version is supported by POS+. 
  4. Firewalls can prevent the POS+ executable from installing. Please consult with the customer’s network personnel to overcome any obstacles.