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eClinicalWorks POS Integration

About

eClinicalWorks (eCW) is a leading, privately held healthcare IT company founded in 1999 that provides cloud-based Electronic Health Records (EHR) and Practice Management (PM) solutions. Serving over 180,000 providers and 1 million+ professionals globally, it offers AI-driven tools, including PRISMA for interoperability, Eva for virtual assistance, and Sunoh.ai for ambient documentation. 

Website: eClinicalWorks

Category Details
Integration Type Cloud: Browser Extension

Training: POS+ Extension Training

Installation: Installing POS+ Extension
Features Card on File
Stored card to quickly recharge a known customer.

Deposit Payments
Take a down payment against an invoice.

Refund
Process refunds directly through the platform.

Split Refund
Refund a partial amount of a purchase.

Void
Void transactions before settlement.
Browser Extension Payment Flows Push to Terminal
Payment Links
Keyed Transactions
Keyed ACH
Additional Payment Flows N/A.

Important Notes

Once a payment flow has been built for a software, it becomes available to all users.

Marketing Demo Video

Browser Extension

 

POS+ Extension eClinicalWorks  Demo Video

Integration Type

This integration requires the POS+ Browser Extension to be installed and active within your supported browser.

Installation

  1. Follow the instructions here: Browser Extension 
  2. Open ECW in the Chrome browser. To do this, right click on eCW desktop app: 
    eClinicalWorks-Properties_Kb Media
  3. Go to properties. 
  4. Copy the web address in the Target field. The link will begin with https and look like this: 
    1. https://someapp.eclinicalweb.com:443/mobiledoc/jsp/webemr/login/newLogin.jsp 

    eClinicalWorks-Properties Target_Kb Media
  5. Copy the URL into Chrome or Edge and log in. 

    eClinicalWorks-Log in_Kb Media
  6. Create a tender type called POS+ in ECW for reconciliation.

Support 

  1. Turn off two factor authentication where possible. This can prevent POS+ access.  
  2. Ensure the software username and password in the POS+ portal are always up to date. This can prevent POS+ access 
  3. If the integration does not work AND you are on the correct invoice page in the software, please contact POS+.