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Impromed POS Integration

About

Impromed, part of the Covetrus platform, is a veterinary practice management software designed to help veterinary clinics manage operations, including client communication, patient records, scheduling, inventory, and billing. 

Website: Impromed

Category Details
Integration Type On-prem

Installation Guide:
Installing POS+ On-Prem
Features Card on File
Stored card to quickly recharge a known customer.

Deposit Payments
Take a down payment against an invoice.

Refund
Process refunds directly through the platform.

Split Refund
Refund a partial amount of a purchase.

Void
Void transactions before settlement.
Payment Flows Push to Terminal
Payment Links
Keyed Transactions
Keyed ACH
Additional Payment Flows N/A.

Important Notes

Once a payment flow has been built for a software, it becomes available to all users.

Critical Notes:
  • Payment links do not automatically reconcile for on-prem softwares. This can be supported with additional development.
  • There may be multiple versions of on-prem Impromed. Additional versions may require development. Partners are responsible for the development costs needed to support any additional version.

Marketing Demo Video

Browser Extension

 

POS+ Extension Impromed Demo Video

Integration Type

This integration requires the On-Prem to be installed and active within your supported browser.

 

Support

    1. Moving the mouse or typing on the keyboard while POS+ is running a payment activity might cause POS+ to fail. Therefore, inform the merchant not to engage in these activities while running a transaction through POS+. If the transaction fails, simply retry the operation and remove hands from the mouse and keyboard for a few seconds.  
    2. If the user’s machine is too slow, POS+ might timeout waiting for a user’s activity. While we have never seen this in practice, it is possible that people are running 20+ year old machines and the machine is simply incapable of running a POS+ integration.  
    3. Ensure the user’s Impromed version is supported by POS+. 
    4. Firewalls can prevent the POS+ executable from installing. Please consult with the customer’s network personnel to overcome any obstacles.