Valor Duo Price Labeler- Print Issues
If the labeler is not printing properly, please follow the troubleshooting steps below. At the end of this guide, you can also reference the Error Code Index for additional support.
If the issue persists after completing these steps, please contact support at support@duopricer.com.
Common Issue: Labels Printing Incorrectly (Cash on One, Card on Another)
If your labeler is printing “Cash” on one label and “Card” on a separate label, this is typically caused by a feeding or alignment error.
To resolve this, the labeler needs to be recalibrated.

Recalibration Steps



Still Having Issues?
If recalibration does not resolve the problem, please contact support: